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DMTraining: Exceed your Goals
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Health & Fitness

Frequent questions

How can I create an account in DMTraining?

To create an account in DMTraining, follow these steps:

  1. Open the DMTraining app on your device.
  2. Tap the "Sign Up" button on the home screen.
  3. Complete the registration form with your personal information.
  4. Confirm your account through the link sent to your email.
  5. Log in to the app with your email and password.

How can I reset my password?

If you forgot your password, you can reset it by following these steps:

  1. On the login screen, tap the "Forgot your password?"
  2. Enter your email address associated with your account.
  3. Follow the instructions sent to your email to reset your password.

Subscription cancellation policies

App Store

To cancel your subscription through the App Store, follow these Steps:

  1. Open the "Settings" app on your iOS device.
  2. Tap your name at the top of the screen.
  3. Select "Subscriptions."
  4. Encuentra la suscripción de DMTraining y selecciona "Cancelar suscripción".
  5. Follow the instructions on the screen to confirm the cancellation of the subscription.

Play Store

To cancel your subscription through the Play Store, follow these Steps:

  1. Open the "Play Store" app on your Android device.
  2. Tap the menu icon (three horizontal lines) in the right corner upper left.
  3. Select "Subscriptions" from the dropdown menu.
  4. Find the DMTraining subscription and select "Cancel subscription".
  5. Follow the instructions on the screen to confirm the cancellation of the subscription.

Data Deletion Policy

At DMTraining, we are committed to protecting the privacy of our users and responsible data management. Below, we outline our data deletion policy:

Data Collection

We collect data necessary to provide and improve our services. This may include account information, usage data, and payment data, all of which are securely managed in compliance with applicable regulations.

Data Storage

The data we collect is securely stored on protected servers, following best security practices.

Data Retention Period

Data is retained for the time required to fulfill the purposes for which it was collected. Data from inactive users will be deleted after [12 months] of inactivity.

Support contact: support@dmtraining.themonstersapp.com